Back in school, I remember when teachers would measure how many times you used these words in a conversation
How professional is it NOT when a person calls a customer and uses those words 15 times (I counted) in a 5 minute voice mail message????
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2 comments:
I have given up even expecting a shred of professionalism with any customer service rep. They're all 12 with a vocabulary to match and in my opinion should be leaving messages like, "um.. uh.. would you like fries with that?" >.<
I am so with you on this one.
Worst part... its my manager, who is in charge of customer service. What does that say about the situation? Love the job, just not big on the lack of professionalism. Ugh
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